Amazon App Crash: 5 Easy steps to Fix permanently

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Worrying cannot fix the Amazon crashing problem; instead, reading this can. People often report that their Amazon app starts crashing or that Amazon stops randomly while seeing the products they want to have.

If you face the same issue as others, the Amazon app keeps crashing or stopping. Then you don’t need to worry anymore because, in this article, I am gonna break down how to fix Amazon crashing, eliminating the problem permanently.

featured image for Amazon App crash article

Amazon crash is one of the worst situations when you enjoy watching products or shopping for them, but suddenly the Amazon app crashes. It feels like flying in the sky and suddenly dropping on a tree, OUT OF THE FRYING PAN INTO THE FIRE.

How to Fix Amazon Keep Crashing/Stopping 2022

What if I tell you if you bookmark this page, you will be able to read this again and follow all the step-by-step procedures to make this tutorial completely understandable? Show the bookmark right now to read it later and follow the steps one by one.

1. Restart the Smartphone

In some ways, restarting the device can also solve your issue.

Restart Phone

What does it do? It clears out the excess used data by all the apps you used before restarting the phone.

When you press and hold the power button, you will find a new popup with options to restart or power off the device.

So, Make sure to restart the device once amazon crashes.

2. Reopen the App

Think about a movement when the app suddenly crashed or stopped working. The first thing is to reopen the app after removing the app from the background process.

reopen the app

Because mainly we often reopen the app even when it’s opened in the background.

Before reopening the app, remove it entirely from the background.

When there’s a load on the RAM or the processor, the smartphone starts managing its capacity to hold apps in the background and keep them running. In that manner, the processing and managing power of the RAM devices into all the apps then crash.

3. Move App to Internal Storage

I found it common among those who Amazon used to crash because they did not have the app installed in the internal storage.

Move App to Internal Storage

Why should you install your primary apps to internal storage? That’s a good question that might stumble into your mind!

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It depends on the reading and writing speed of your memory card. If your memory card has a good read and write speed, you don’t need to worry, but if your SD card is average or extremely poor, you should move the app back to the internal storage. Also, read 3 Reasons Why Can’t you Move Apps to SD Card!.

You could read this article to move the Amazon app back into internal storage. You must select internal storage instead of an SD card to move the app to internal storage. 

4. Update the Amazon app

In the technology era, everything revolves too fast, just like Google Web Stories. It will be outdated in a few weeks if you buy something today. This sounds so true.

Amazon app from google play store

Then why are we not updating our apps? Suppose you added some new on-server features to the Amazon app, but if you haven’t updated it yet, it might cause some problems, and the Amazon app will start crashing and keep crashing in a loop.

To fix the Amazon keeps crashing error, you can update the app, clear the cache, and open it. Now your App won’t crash again.

5. Free Up Storage 

If your device has occupied a lot of internal or external storage space, then this could be the problem for all your installed apps, not just for Amazon.

Clean internal storage

Because all the apps you have installed from the Play Store require some space to run them properly.

In other words, the app needs to store more temporary files in your storage, so next time it won’t be loaded but suppose your repository is already complete, then the app can’t Store new cache files, so in that manner, it will start crashing.

To free up storage, I have linked an article to help you save a lot of space. Over 7000 people have read this article, and all those smart people are now saving their smartphone storage; whether it’s internal or external, it doesn’t matter.

6. Update Your Phone 

If you have already updated your Smartphone apps then it’s time to upgrade or update your smartphone software. Even one of my uncles has the same problem. They haven’t updated their smartphones, and because of that, this phone starts lagging. 

Update your phone software to fix not working flashlight led

Their smartphones start hanging at the topmost level. You can’t even use them. You can’t even properly call someone. Then usually, they came to me and asked me what had happened to their phone. And what I did was I just updated their system software, and after updating it, all the problems were solved.

I recommend you update your system software. If you face app crashing issues, you should update your system software. I am linking all the how-to tutorials you can read here, and I hope you found this helpful.

Above all, these steps are the most unique and genuine method you could follow. Many websites on the Internet are already saying to clear the cache to update the app.

7. Clear Cache 

clear data of app

Ok, so if you are still facing a crash, you must clear the cache. 

And we will have a separate tutorial for this. I am linking it here. Just press the button below to read the tutorial. I hope you like this. 

Cache generally means the old temporary stored files like a profile picture or your subscription’s old stored thumbnails of products. If you have ever noticed that whenever you open an Amazon app without the internet, there are still some products on your homepage, and their thumbnails show how this is possible. This is just because of their stored cache data.

And the same thing has been used by all the apps to make opening the app extremely easy. And also to reduce the data usage


Many people tried these techniques and worked for themselves. Even I have tried this on 18 smartphones on which Amazon apps start crashing, and this issue can fix all the Amazon errors like crashing, or Amazon app stopping working, etc.

Ok, so let me summarise everything I discussed in this article to let you remember everything. Although I mentioned bookmarking this page, I hope you have done so.

Direct Fix

To fix Amazon keep crashing: update the app, move the app to internal storage, clear its cache, and you can update your system software to fix Amazon app errors. 

Ok, I have done my summarising work. Now let me know in the comments how you discovered this article. By the way, it’s Kunal Kashyap, the founder of, where you will get all the best Android apps, games, and tutorials

That’s it for the tutorial. Have a nice day, enjoy. 

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Kunal Kashyap

Kunal Kashyap

Hey, It’s Kunal; I'm a professional writer and problem solver. I mainly write about Android OS, apps or games, or even tutorials to troubleshoot your errors and games. I’ve been making content since 2017. I started as a YouTuber now I’m a Blogger.

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