Not receiving OTPs? Here’s what to do

OTP Not Received? Here’s How to Fix it. 5 Easy Steps; To Get One Time Password Instantly. Fix Most Common OTP Not Receiving issue.
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In every digital transaction or forgotten password resetting password, one of the most demanding things is a one-time password, the so-called OTP. It is so frustrating when you haven’t received OTP. Although I had also faced this issue, my OTP had not been received for a long time. 

Receiving OTP is a necessary process when you are making online payments or you are resetting something beneficial. It’s a kind of security challenge. Like Google, Google has its captcha, which verifies if you are a human using their services or a bot. 

If you are not receiving OTP/OTP not coming, then today, in this article, I am not teaching you how to fix the OTP error and get OTP instantly when you request it. 

Learn in BackDroid Style to Troubleshoot Time Password not receiving.

If the OTP is not receiving, try to clear the cache of the default SMS app. Restart the smartphone and Reset the network settings if they are not working even after applying the first two. However, OTP not solely depends on the device. The one-time password also depends on the sender’s side. Sometimes brands or the sender may not send the OTP.

Fun Fact: There were several times when we requested OTP continuously, but OTP was not received, and after a few minutes, there was a boom. Now 4-5 OTPs come simultaneously, but now they are not helpful. 

Why is OTP Not Receiving?

One of the significant reasons why OTP is not received is a failure in SMS configuration, a typical network problem, and a smartphone cache problem. Moreover, this could be due to server errors or the sender’s side. 

Fix OTP Not Received featured image

How to Fix OTP Not Received? | Easy Solution for Not Getting One-Time Password

Now let’s see how to fix OTP not coming or not receiving OTP. 

1. Clear Cache

I have often seen that because of the cache data, you won’t see the new OTP messages because the old cache data displays. 

Clearing Cache of Messages App

So whenever you don’t receive OTP, that could be due to the cache data of the messages app. To fix it, you can just long tap on the app > App Info > Storage > Clear the Cache. Now you will get the received One time password. 

If you didn’t get through it, this guide is entirely on clearing the cache data of any Android app. 

2. Check the Connection, then Fix it

We often think there is a problem on our end or maybe on the Senders and who is sending you the one-time password, but you are not receiving a one-time password. 

Restart Phone

The main culprit of this whole instance is the network provider. Because of low network signals, this issue might be created when you are not receiving the OTP but OTP has been sent. To fix this error and receive a new OTP, you must turn on airplane mode and restart your smartphone. When your smartphone starts again, turn off the airplane mode and request another OTP, and this time, you will get the one-time password. 

This is one of the things that I recommend to everyone who faces some network issue, whether their 4G LTE symbol is not showing

3. Check Your Telecom Plan 

This happened to me many times in India. There is a policy of a few telecom companies. When you don’t have an active plan on your sim, you probably won’t get any one-time password. Even this sounds true in other countries, though. 

Suppose you are thinking about why OTP is not receiving on Airtel or why OTP is not receiving on jio/vi. First of all, check whether you have an active plan on your own or not. 

For instance, when I was in the market and making a payment, suddenly, the payment app asked me to enter the send OTP because I made the payment through my Visa Card. Then I tried this, I recharged my sim, and after that, when I requested again, I received my OTP password. I waited for 10 to 15 minutes but still did not receive OTP. 

4. Lastly, Reset Network 

Don’t be worried when I tell you to reset the network. That only means you have to reset your internet settings which will reset all your SMS default configuration, internet config, and APN. 

Reset network settings to fix hotspot not working

These things are the default when you reset them, your current network provider will automatically install them or be installed by your sim, but that is sure that it will be installed automatically. You don’t have to perform any manual actions after resetting. However, if you are worried, you can read this article on what happens when I reset network settings. 

Here I am mentioning another method you could use from one of our competitors, carlcare.

Both of us have the main motive to help you, and in this article, we are helping you to fix OTP not receiving errors. So below is a screenshot that you can read, and I also mentioned the numbers that he mentioned in this article. I am also linking here. You can read it also. 

  • MTN : +234803000000
  • Airtel : +2348020000009
  • 9mobile : +234809001518
  • Glo : +2348050001501

I hope you found this helpful article, and it will help you to figure out why you are not receiving the OTP and how to fix it.

Let me sum up everything now:

  • Clear the cached app data.
  • Restart the device.
  • Re-request the OTP.
  • Turn on the Airplane mode, then off.
  • Wait for at least 2 minutes before requesting another OTP.

By the way, let me know in the comments. Have you ever received 5 to 10 OTP at a single time? 

I am waiting for your comments, don’t forget to mention it, by the way. It’s me, Kunal, the founder of I hope this article will be helpful for you and have a nice day. See you again, not with the problem but as a friend. 

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Kunal Kashyap

Kunal Kashyap

Hey, It’s Kunal; I'm a professional writer and problem solver. I mainly write about Android OS, apps or games, or even tutorials to troubleshoot your errors and games. I’ve been making content since 2017. I started as a YouTuber now I’m a Blogger.


    • Maybe the issue is from the server end, and these fixes would fix if there is any issue from your end. Often, Bank servers or social media companies send the OTP delayed.

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